Privacy Policy

Effective Date: 8 August 2025
Bombay Shoppers we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website www.bombayshoppers.in and our services. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with us:

- Personal Information: Name, email address, phone number, billing and shipping address.

- Transaction Information: Payment details (processed securely via Razorpay), order history.

- Technical Data: IP address, browser type, device type, operating system, cookies, and browsing patterns (collected via Google Analytics, Facebook Pixel, and similar tools).

- Communication Data: Emails, messages, and queries sent to us.

2. How We Use Your Information

We use the collected data for the following purposes:

- To process and fulfill your orders.

- To provide customer support and respond to inquiries.

- To send updates, promotions, and offers related to our products.

- To improve our website, products, and services.

- To comply with legal and regulatory requirements.

3. Data Retention

We will retain your personal information until your account is deleted or as required to comply with applicable laws. You may request deletion of your account at any time by contacting us at bombayshopperss@gmail.com.

4. Cookies & Tracking Technologies

We use cookies, pixels, and tracking tools to:

- Remember your preferences.

- Improve user experience.

- Track website performance and marketing campaigns.

You can disable cookies in your browser settings, but some features of our website may not work properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

- Payment Gateway Providers (Razorpay) to process payments.

- Shipping Partners to deliver your orders.

- Marketing & Analytics Tools (Google Analytics, Facebook Pixel) to improve services.

- Legal Authorities when required by law or to protect our rights.

All third parties are required to handle your information in compliance with applicable privacy laws.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable Indian law, you have the right to:

- Access and review the personal data we hold about you.

- Request corrections to your personal data.

- Request deletion of your data (subject to legal obligations).

- Opt-out of marketing communications.

8. Children’s Privacy

Our website is open to all age groups; however, purchases must be made by individuals who can lawfully enter into a contract under the Indian Contract Act, 1872 (18+ years).

9. Intellectual Property Rights

All content, images, logos, designs, and product descriptions on this website are the intellectual property of Bombay Shoppers. Unauthorized reproduction, distribution, or use is strictly prohibited and may result in legal action.

10. Limitation of Liability

Bombay Shoppers is not responsible for:

- Any loss or damage caused by third-party services (payment gateway, shipping, analytics).

- Errors, delays, or interruptions in service due to factors beyond our control.

- Misuse of your account credentials.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after changes means you accept the revised policy.

12. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Bombay Shoppers
Contact: 8452011417 / 8097254764
Address: Abdul Hakim Chowk, Khar, Golibar, Santacruz East, Mumbai, Maharashtra 400055
Email: bombayshopperss@gmail.com
Business Hours: Mon–Sat, 10:00 AM – 6:00 PM

This document reserves all rights to Bombay Shoppers and provides strong legal protection against claims from customers, manufacturers, or resellers while remaining compliant with Indian eCommerce laws and Razorpay requirements.